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Call Centers
Home : Communications : Call Centers
Quality Call Solutions
QCS offers application development, implementation and support, specializing in customized applications for interactive voice response and computer telephony integration.
http://www.quality.com/

SkyFlow, Inc.
Provides self-service speech recognition solutions for call centers and corporations. Features include customer service order tracking, employee service, and store locator capabilities.
http://www.skyflow.com/

Stratasoft, Inc.
Offers predictive dialers, automated dialers, and interactive voice response systems that offer enhanced software solutions for call centers of any size.
http://www.stratasoft.com/

System Management Software, Inc.
Offers full line of enhanced ACD reporting, current status monitoring, and forecasting/scheduling tools for the call center industry.
http://www.smsi-roman.com/

Telecorp Products, Inc.
Provides products, services, support, glossary, and partners.
http://www.telecorpproducts.com/

Touchstar Software
Call center software for telemarketing, routing, computer telephony, predictive and automatic dialing.
http://www.touchstarsoftware.com/

TPG TeleManagement, Inc.
Service include script development, training, call center auditing, and more. Also designed the SEL System QA software.
http://www.tpgtelemanagement.com/

TroubleTree
Sells question and answer troubleshooting tool.
http://www.troubletree.com/

Virtual Hold Technology
Call center solutions that provide benefits to VHT's customers, their clients, and all VHT stakeholders.
http://www.virtualhold.com/

White Pajama
Provider of customer contact solutions including CRM, IVR, CTI, Knowledge Base, Chat, and more.
http://www.whitepj.com/


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ITsDirectory.com is a web directory of Information Technology providing IT businesses, communications & networking, technical guides, support, consultant, shareware, freeware, software engineering, multimedia, mobile computer and more.