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Call Centers
Home : Communications : Call Centers
Cognitor, Inc.
Problem resolution for Call Centers.
http://www.cognitor.com/

Composit Communications
Specializes in customer relationship management solutions for call and contact centers. Also handles a variety of multimedia interactions, including traditional phone, VoIP, fax, email, or Web.
http://www.composit.net/

Concerto Software (Nasdaq:CRTO)
Provider of customer interaction management software.
http://www.concerto.com/

Contact Centre 24x7
Virtual exhibition for the call center industry. Contains the leading companies and updates of the latest news, seminars, and whitepapers.
http://www.contact-centre-24x7.com/

Data Collection Resources
Provides call center monitoring software that replaces the cassette recorder by digitally saving monitoring sessions to a PC.
http://www.monitoringmadeeasy.com/

Digisoft
Makes Telescript, a call center software package.
http://www.digisoft.com/

e-talk Corporation
Provider of performance management technology for enhancing customer interactions.
http://www.etalkcorp.com/

Envision Telephony
Develops software solutions for quality monitoring, recording, and managing voice data in call centers.
http://www.envisiontelephony.com/

Gemini Affinitas
UK based company offering the Gemini helpdesk and support cervices for the call centre environment.
http://www.geminisoftware.co.uk/

Harp: Call Centre Management Information Display System
Offering management information display systems to control the distribution of information to the multi-site environment.
http://www.callharp.com/


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ITsDirectory.com is a web directory of Information Technology providing IT businesses, communications & networking, technical guides, support, consultant, shareware, freeware, software engineering, multimedia, mobile computer and more.