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Call Centers
Home : Communications : Call Centers



Ansapoint
Offering workforce management tools for forecasting agent staffing requirements at call centres.
http://www.ansapoint.com/

Astute, Inc.
To deliver call center solutions and services.
http://www.astutesolutions.com/

Blue Flag Technologies Ltd
UK based company providing customer relationship management solutions including helpdesk, call centre and complaints management.
http://www.blueflag.co.uk/

Cacti Inc
Offering random, scheduled, and continous call logging with screen, data, and email capture.
http://www.cacticom.com/

CALABRIO
Calabrio, Odysoft flagship product is a full Workforce Management and Optimization Software for contact centers. Calabrio serves thousands of users in North-America and Europe.
http://www.calabrio.com/

Call Center Management
A range of resources, including a call center strategic management guide, service level agreement template, transition plan, benchmarking audit kit, best practice presentation, and quick reference guide.
http://www.call-center-management.com

Call Centers USA
The one stop shop for all call centers need.
http://www.callcentersus.com/

CCI
The one stop shop for outsource, offshore and indian call center.
http://www.callcentersindia.com/

CenterPoint Solutions
Develops information and management software for the call center industry which operates on Lucent PBX and Interactive Voice Response hardware.
http://www.centerpointusa.com/

Chadbourn Marcath, Inc.
Features supervisor displays, management reporting, wait time announcements, LAN/TV displays, and multi-site networking.
http://www.chadbourn.com/


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ITsDirectory.com is a web directory of Information Technology providing IT businesses, communications & networking, technical guides, support, consultant, shareware, freeware, software engineering, multimedia, mobile computer and more.